All products

1- Create and upload elements of your artwork

For best results, we recommend building your artwork in our mockup generator platform. This means you create elements of your artwork in your usual design software and save each element (e.g. logo, slogan) as a separate file. You do not need to create a complete printable file with all the elements together. You can upload your elements as individual files in our mockup generator and position them there to create the printable layout you require.

2- Submit files in PNG, JPEG, PDF, AI, PSD, or EPS format with at least 300 DPI

We recommend using PNG for designs with a transparent background. For other designs, we advise preparing files in JPEG instead.

3- Avoid semi-transparent designs

Semi-transparent graphics (or elements with lowered opacity) don't translate well in DTG or DTF printing. We advise using solid colors or simulating semi-transparency by halftoning

4- Create designs with the necessary DPI

Simply typing in a new resolution value into the file won't result in a higher resolution print. If your graphic's resolution is too low, the best solution is to recreate it. Always try and have at least 300 dpi

5- Use transparency to your advantage

Black ink will appear gray on black garments because of the white underbase used during DTG or DTF printing. Leave these areas fully transparent when designing for black garments.

6- Disclaimers

• If images are uploaded with a non-transparent background, this background will appear when printed. Please make sure to remove the background in your design by saving it in a png format.

• We don't print white ink on white shirts. Any designs for white shirts containing white color will have areas with no print on them.

• White ink elements on bright-colored garments might look tinted. This is most evident on red, maroon, and other similarly colored garments.

• Follow instructions on laundry tag for best care results. InstaCustoms is not responsible for damage caused otherwise.

• There might be slight discrepancies in print placement.

For smaller apparel sizes, we may scale down artwork proportionately to fit it within the printable area. Note: For Sizes XS, S, we will automatically scale down your artwork proportionately to fit within the printable area of approx 9X12 (inches)

1- Create and upload elements of your artwork

For best results, we recommend building your artwork in our mockup generator platform. This means you create elements of your artwork in your usual design software and save each element (e.g. logo, slogan) as a separate file. You do not need to create a complete printable file with all the elements together. You can upload your elements as individual files in our mockup generator and position them there to create the printable layout you require.

2- Submit files in PNG, JPEG, PDF, AI, PSD, or EPS format with at least 300 DPI

We recommend using PNG for designs with a transparent background. For other designs, we advise preparing files in JPEG instead.

3- Avoid semi-transparent designs

Semi-transparent graphics (or elements with lowered opacity) don't translate well in DTG or DTF printing. We advise using solid colors or simulating semi-transparency by halftoning

4- Create designs with the necessary DPI

Simply typing in a new resolution value into the file won't result in a higher resolution print. If your graphic's resolution is too low, the best solution is to recreate it. Always try and have at least 300 dpi

5- Use transparency to your advantage

Black ink will appear gray on black garments because of the white underbase used during DTG or DTF printing. Leave these areas fully transparent when designing for black garments.

6- Disclaimers

• If images are uploaded with a non-transparent background, this background will appear when printed. Please make sure to remove the background in your design by saving it in a png format.

• We don't print white ink on white shirts. Any designs for white shirts containing white color will have areas with no print on them.

• White ink elements on bright-colored garments might look tinted. This is most evident on red, maroon, and other similarly colored garments.

• Follow instructions on laundry tag for best care results. InstaCustoms is not responsible for damage caused otherwise.

• There might be slight discrepancies in print placement.

For smaller apparel sizes, we may scale down artwork proportionately to fit it within the printable area. Note: For Sizes XS, S, we will automatically scale down your artwork proportionately to fit within the printable area of approx 9X12 (inches)

Image Guidelines

File Requirements

• We highly recommend submitting your embroidery graphics as raster graphics (PNG) with a resolution of at least 300 DPI.

• Do not include photographic images, gradients, fade or blend effects. Elements like these cannot be embroidered.

• Graphics should include transparent backgrounds.

• If your graphic covers a very large part of the embroidery area, it may exceed the maximum limit of 15,000 stitches. In such case, your order will be put on hold and you will be contacted.

• 

• HAT Stitch Area 4" Wide x 1.75" Tall

• Minimum thickness for shapes: 0.05" (1.3 mm)

• Minimum height for lowercase letters: 0.25" (6.4 mm)

• Minimum height for uppercase letters: 0.3" (7.6 mm)

• Any text smaller than 0.25" (6.4 mm) in height will be a run stitch

Design Requirements

Embroidery is not printing, so most designs that work on other products would not be suitable for embroidery. Clean designs with bold lines and text work best for embroidery. If your design is too complex (e.g. contains gradients or intricate details), your design will be rejected.

Common Reasons for Rejection

Text is too small lines are too thin

Avoid using very small letters because the embroidered text may not be legible. Keep the text at least 0.25" in height and at least 0.05" thick. 0.25" is equivalent to approximately 36pt, and in most cases the letters will also have the necessary thickness, but this depends on the font. We recommend using simple fonts like Arial, Helvetica, and Myriad Pro.

Text Cut-Outs or Negative Spaces

When possible please avoid sending us an image with small details or text that are in negative space. To avoid this issue please fill the negative space with a solid color.

Gradients

We can only embroider solid shapes and colors. We cannot accept gradients because this requires a complex transition from one color thread to another. You will need to convert gradients into a one-color graphic, and split multiple-color gradients into solid colors.

Photographic images

It is not possible to embroider photographic images as they are. Photographic images need to be recreated to include solid shapes and colors.

Too much detail

Clean designs with shapes, bold lines and text work best for embroidery. If your design is too complex and contains too much detail, we will not be able to digitize your design with satisfactory results (e.g. when details are smaller than 0.05" or if detail elements are too close to one another). Your design will be rejected.

Please avoid Thin border lines around text or Graphics

Keep your text and images simple, adding a border around them will cause misalignment, therefore we highly recommend that you do not use thin borders to outline your text or images. Keep your text large, bold and readable.

Image Guidelines

File Requirements

• We highly recommend submitting your embroidery graphics as raster graphics (PNG) with a resolution of at least 300 DPI.

• Do not include photographic images, gradients, fade or blend effects. Elements like these cannot be embroidered.

• Graphics should include transparent backgrounds.

• If your graphic covers a very large part of the embroidery area, it may exceed the maximum limit of 15,000 stitches. In such case, your order will be put on hold and you will be contacted.

• 

• HAT Stitch Area 4" Wide x 1.75" Tall

• Minimum thickness for shapes: 0.05" (1.3 mm)

• Minimum height for lowercase letters: 0.25" (6.4 mm)

• Minimum height for uppercase letters: 0.3" (7.6 mm)

• Any text smaller than 0.25" (6.4 mm) in height will be a run stitch

Design Requirements

Embroidery is not printing, so most designs that work on other products would not be suitable for embroidery. Clean designs with bold lines and text work best for embroidery. If your design is too complex (e.g. contains gradients or intricate details), your design will be rejected.

Common Reasons for Rejection

Text is too small lines are too thin

Avoid using very small letters because the embroidered text may not be legible. Keep the text at least 0.25" in height and at least 0.05" thick. 0.25" is equivalent to approximately 36pt, and in most cases the letters will also have the necessary thickness, but this depends on the font. We recommend using simple fonts like Arial, Helvetica, and Myriad Pro.

Text Cut-Outs or Negative Spaces

When possible please avoid sending us an image with small details or text that are in negative space. To avoid this issue please fill the negative space with a solid color.

Gradients

We can only embroider solid shapes and colors. We cannot accept gradients because this requires a complex transition from one color thread to another. You will need to convert gradients into a one-color graphic, and split multiple-color gradients into solid colors.

Photographic images

It is not possible to embroider photographic images as they are. Photographic images need to be recreated to include solid shapes and colors.

Too much detail

Clean designs with shapes, bold lines and text work best for embroidery. If your design is too complex and contains too much detail, we will not be able to digitize your design with satisfactory results (e.g. when details are smaller than 0.05" or if detail elements are too close to one another). Your design will be rejected.

Please avoid Thin border lines around text or Graphics

Keep your text and images simple, adding a border around them will cause misalignment, therefore we highly recommend that you do not use thin borders to outline your text or images. Keep your text large, bold and readable.

Image Guidelines

File Requirements

• We highly recommend submitting your embroidery graphics as raster graphics (PNG) with a resolution of at least 300 DPI.

• Do not include photographic images, gradients, fade or blend effects. Elements like these cannot be embroidered.

• Graphics should include transparent backgrounds.

• If your graphic covers a very large part of the embroidery area, it may exceed the maximum limit of 15,000 stitches. In such case, your order will be put on hold and you will be contacted.

• 

• HAT Stitch Area 4" Wide x 1.75" Tall

• Minimum thickness for shapes: 0.05" (1.3 mm)

• Minimum height for lowercase letters: 0.25" (6.4 mm)

• Minimum height for uppercase letters: 0.3" (7.6 mm)

• Any text smaller than 0.25" (6.4 mm) in height will be a run stitch

Design Requirements

Embroidery is not printing, so most designs that work on other products would not be suitable for embroidery. Clean designs with bold lines and text work best for embroidery. If your design is too complex (e.g. contains gradients or intricate details), your design will be rejected.

Common Reasons for Rejection

Text is too small lines are too thin

Avoid using very small letters because the embroidered text may not be legible. Keep the text at least 0.25" in height and at least 0.05" thick. 0.25" is equivalent to approximately 36pt, and in most cases the letters will also have the necessary thickness, but this depends on the font. We recommend using simple fonts like Arial, Helvetica, and Myriad Pro.

Text Cut-Outs or Negative Spaces

When possible please avoid sending us an image with small details or text that are in negative space. To avoid this issue please fill the negative space with a solid color.

Gradients

We can only embroider solid shapes and colors. We cannot accept gradients because this requires a complex transition from one color thread to another. You will need to convert gradients into a one-color graphic, and split multiple-color gradients into solid colors.

Photographic images

It is not possible to embroider photographic images as they are. Photographic images need to be recreated to include solid shapes and colors.

Too much detail

Clean designs with shapes, bold lines and text work best for embroidery. If your design is too complex and contains too much detail, we will not be able to digitize your design with satisfactory results (e.g. when details are smaller than 0.05" or if detail elements are too close to one another). Your design will be rejected.

Please avoid Thin border lines around text or Graphics

Keep your text and images simple, adding a border around them will cause misalignment, therefore we highly recommend that you do not use thin borders to outline your text or images. Keep your text large, bold and readable.

Image Guidelines

File Requirements

• We highly recommend submitting your embroidery graphics as raster graphics (PNG) with a resolution of at least 300 DPI.

• Do not include photographic images, gradients, fade or blend effects. Elements like these cannot be embroidered.

• Graphics should include transparent backgrounds.

• If your graphic covers a very large part of the embroidery area, it may exceed the maximum limit of 15,000 stitches. In such case, your order will be put on hold and you will be contacted.

• 

• HAT Stitch Area 4" Wide x 1.75" Tall

• Minimum thickness for shapes: 0.05" (1.3 mm)

• Minimum height for lowercase letters: 0.25" (6.4 mm)

• Minimum height for uppercase letters: 0.3" (7.6 mm)

• Any text smaller than 0.25" (6.4 mm) in height will be a run stitch

Design Requirements

Embroidery is not printing, so most designs that work on other products would not be suitable for embroidery. Clean designs with bold lines and text work best for embroidery. If your design is too complex (e.g. contains gradients or intricate details), your design will be rejected.

Common Reasons for Rejection

Text is too small lines are too thin

Avoid using very small letters because the embroidered text may not be legible. Keep the text at least 0.25" in height and at least 0.05" thick. 0.25" is equivalent to approximately 36pt, and in most cases the letters will also have the necessary thickness, but this depends on the font. We recommend using simple fonts like Arial, Helvetica, and Myriad Pro.

Text Cut-Outs or Negative Spaces

When possible please avoid sending us an image with small details or text that are in negative space. To avoid this issue please fill the negative space with a solid color.

Gradients

We can only embroider solid shapes and colors. We cannot accept gradients because this requires a complex transition from one color thread to another. You will need to convert gradients into a one-color graphic, and split multiple-color gradients into solid colors.

Photographic images

It is not possible to embroider photographic images as they are. Photographic images need to be recreated to include solid shapes and colors.

Too much detail

Clean designs with shapes, bold lines and text work best for embroidery. If your design is too complex and contains too much detail, we will not be able to digitize your design with satisfactory results (e.g. when details are smaller than 0.05" or if detail elements are too close to one another). Your design will be rejected.

Please avoid Thin border lines around text or Graphics

Keep your text and images simple, adding a border around them will cause misalignment, therefore we highly recommend that you do not use thin borders to outline your text or images. Keep your text large, bold and readable.

Image Guidelines

File Requirements

• We highly recommend submitting your embroidery graphics as raster graphics (PNG) with a resolution of at least 300 DPI.

• Do not include photographic images, gradients, fade or blend effects. Elements like these cannot be embroidered.

• Graphics should include transparent backgrounds.

• If your graphic covers a very large part of the embroidery area, it may exceed the maximum limit of 15,000 stitches. In such case, your order will be put on hold and you will be contacted.

• 

• HAT Stitch Area 4" Wide x 1.75" Tall

• Minimum thickness for shapes: 0.05" (1.3 mm)

• Minimum height for lowercase letters: 0.25" (6.4 mm)

• Minimum height for uppercase letters: 0.3" (7.6 mm)

• Any text smaller than 0.25" (6.4 mm) in height will be a run stitch

Design Requirements

Embroidery is not printing, so most designs that work on other products would not be suitable for embroidery. Clean designs with bold lines and text work best for embroidery. If your design is too complex (e.g. contains gradients or intricate details), your design will be rejected.

Common Reasons for Rejection

Text is too small lines are too thin

Avoid using very small letters because the embroidered text may not be legible. Keep the text at least 0.25" in height and at least 0.05" thick. 0.25" is equivalent to approximately 36pt, and in most cases the letters will also have the necessary thickness, but this depends on the font. We recommend using simple fonts like Arial, Helvetica, and Myriad Pro.

Text Cut-Outs or Negative Spaces

When possible please avoid sending us an image with small details or text that are in negative space. To avoid this issue please fill the negative space with a solid color.

Gradients

We can only embroider solid shapes and colors. We cannot accept gradients because this requires a complex transition from one color thread to another. You will need to convert gradients into a one-color graphic, and split multiple-color gradients into solid colors.

Photographic images

It is not possible to embroider photographic images as they are. Photographic images need to be recreated to include solid shapes and colors.

Too much detail

Clean designs with shapes, bold lines and text work best for embroidery. If your design is too complex and contains too much detail, we will not be able to digitize your design with satisfactory results (e.g. when details are smaller than 0.05" or if detail elements are too close to one another). Your design will be rejected.

Please avoid Thin border lines around text or Graphics

Keep your text and images simple, adding a border around them will cause misalignment, therefore we highly recommend that you do not use thin borders to outline your text or images. Keep your text large, bold and readable.

Image Guidelines

File Requirements

• We highly recommend submitting your embroidery graphics as raster graphics (PNG) with a resolution of at least 300 DPI.

• Do not include photographic images, gradients, fade or blend effects. Elements like these cannot be embroidered.

• Graphics should include transparent backgrounds.

• If your graphic covers a very large part of the embroidery area, it may exceed the maximum limit of 15,000 stitches. In such case, your order will be put on hold and you will be contacted.

• 

• HAT Stitch Area 4" Wide x 1.75" Tall

• Minimum thickness for shapes: 0.05" (1.3 mm)

• Minimum height for lowercase letters: 0.25" (6.4 mm)

• Minimum height for uppercase letters: 0.3" (7.6 mm)

• Any text smaller than 0.25" (6.4 mm) in height will be a run stitch

Design Requirements

Embroidery is not printing, so most designs that work on other products would not be suitable for embroidery. Clean designs with bold lines and text work best for embroidery. If your design is too complex (e.g. contains gradients or intricate details), your design will be rejected.

Common Reasons for Rejection

Text is too small lines are too thin

Avoid using very small letters because the embroidered text may not be legible. Keep the text at least 0.25" in height and at least 0.05" thick. 0.25" is equivalent to approximately 36pt, and in most cases the letters will also have the necessary thickness, but this depends on the font. We recommend using simple fonts like Arial, Helvetica, and Myriad Pro.

Text Cut-Outs or Negative Spaces

When possible please avoid sending us an image with small details or text that are in negative space. To avoid this issue please fill the negative space with a solid color.

Gradients

We can only embroider solid shapes and colors. We cannot accept gradients because this requires a complex transition from one color thread to another. You will need to convert gradients into a one-color graphic, and split multiple-color gradients into solid colors.

Photographic images

It is not possible to embroider photographic images as they are. Photographic images need to be recreated to include solid shapes and colors.

Too much detail

Clean designs with shapes, bold lines and text work best for embroidery. If your design is too complex and contains too much detail, we will not be able to digitize your design with satisfactory results (e.g. when details are smaller than 0.05" or if detail elements are too close to one another). Your design will be rejected.

Please avoid Thin border lines around text or Graphics

Keep your text and images simple, adding a border around them will cause misalignment, therefore we highly recommend that you do not use thin borders to outline your text or images. Keep your text large, bold and readable.

Image Guidelines

File Requirements

• We highly recommend submitting your embroidery graphics as raster graphics (PNG) with a resolution of at least 300 DPI.

• Do not include photographic images, gradients, fade or blend effects. Elements like these cannot be embroidered.

• Graphics should include transparent backgrounds.

• If your graphic covers a very large part of the embroidery area, it may exceed the maximum limit of 15,000 stitches. In such case, your order will be put on hold and you will be contacted.

• 

• HAT Stitch Area 4" Wide x 1.75" Tall

• Minimum thickness for shapes: 0.05" (1.3 mm)

• Minimum height for lowercase letters: 0.25" (6.4 mm)

• Minimum height for uppercase letters: 0.3" (7.6 mm)

• Any text smaller than 0.25" (6.4 mm) in height will be a run stitch

Design Requirements

Embroidery is not printing, so most designs that work on other products would not be suitable for embroidery. Clean designs with bold lines and text work best for embroidery. If your design is too complex (e.g. contains gradients or intricate details), your design will be rejected.

Common Reasons for Rejection

Text is too small lines are too thin

Avoid using very small letters because the embroidered text may not be legible. Keep the text at least 0.25" in height and at least 0.05" thick. 0.25" is equivalent to approximately 36pt, and in most cases the letters will also have the necessary thickness, but this depends on the font. We recommend using simple fonts like Arial, Helvetica, and Myriad Pro.

Text Cut-Outs or Negative Spaces

When possible please avoid sending us an image with small details or text that are in negative space. To avoid this issue please fill the negative space with a solid color.

Gradients

We can only embroider solid shapes and colors. We cannot accept gradients because this requires a complex transition from one color thread to another. You will need to convert gradients into a one-color graphic, and split multiple-color gradients into solid colors.

Photographic images

It is not possible to embroider photographic images as they are. Photographic images need to be recreated to include solid shapes and colors.

Too much detail

Clean designs with shapes, bold lines and text work best for embroidery. If your design is too complex and contains too much detail, we will not be able to digitize your design with satisfactory results (e.g. when details are smaller than 0.05" or if detail elements are too close to one another). Your design will be rejected.

Please avoid Thin border lines around text or Graphics

Keep your text and images simple, adding a border around them will cause misalignment, therefore we highly recommend that you do not use thin borders to outline your text or images. Keep your text large, bold and readable.

Image Guidelines

File Requirements

• We highly recommend submitting your embroidery graphics as raster graphics (PNG) with a resolution of at least 300 DPI.

• Do not include photographic images, gradients, fade or blend effects. Elements like these cannot be embroidered.

• Graphics should include transparent backgrounds.

• If your graphic covers a very large part of the embroidery area, it may exceed the maximum limit of 15,000 stitches. In such case, your order will be put on hold and you will be contacted.

• 

• HAT Stitch Area 4" Wide x 1.75" Tall

• Minimum thickness for shapes: 0.05" (1.3 mm)

• Minimum height for lowercase letters: 0.25" (6.4 mm)

• Minimum height for uppercase letters: 0.3" (7.6 mm)

• Any text smaller than 0.25" (6.4 mm) in height will be a run stitch

Design Requirements

Embroidery is not printing, so most designs that work on other products would not be suitable for embroidery. Clean designs with bold lines and text work best for embroidery. If your design is too complex (e.g. contains gradients or intricate details), your design will be rejected.

Common Reasons for Rejection

Text is too small lines are too thin

Avoid using very small letters because the embroidered text may not be legible. Keep the text at least 0.25" in height and at least 0.05" thick. 0.25" is equivalent to approximately 36pt, and in most cases the letters will also have the necessary thickness, but this depends on the font. We recommend using simple fonts like Arial, Helvetica, and Myriad Pro.

Text Cut-Outs or Negative Spaces

When possible please avoid sending us an image with small details or text that are in negative space. To avoid this issue please fill the negative space with a solid color.

Gradients

We can only embroider solid shapes and colors. We cannot accept gradients because this requires a complex transition from one color thread to another. You will need to convert gradients into a one-color graphic, and split multiple-color gradients into solid colors.

Photographic images

It is not possible to embroider photographic images as they are. Photographic images need to be recreated to include solid shapes and colors.

Too much detail

Clean designs with shapes, bold lines and text work best for embroidery. If your design is too complex and contains too much detail, we will not be able to digitize your design with satisfactory results (e.g. when details are smaller than 0.05" or if detail elements are too close to one another). Your design will be rejected.

Please avoid Thin border lines around text or Graphics

Keep your text and images simple, adding a border around them will cause misalignment, therefore we highly recommend that you do not use thin borders to outline your text or images. Keep your text large, bold and readable.

Image Guidelines

File Requirements

• We highly recommend submitting your embroidery graphics as raster graphics (PNG) with a resolution of at least 300 DPI.

• Do not include photographic images, gradients, fade or blend effects. Elements like these cannot be embroidered.

• Graphics should include transparent backgrounds.

• If your graphic covers a very large part of the embroidery area, it may exceed the maximum limit of 15,000 stitches. In such case, your order will be put on hold and you will be contacted.

• 

• HAT Stitch Area 4" Wide x 1.75" Tall

• Minimum thickness for shapes: 0.05" (1.3 mm)

• Minimum height for lowercase letters: 0.25" (6.4 mm)

• Minimum height for uppercase letters: 0.3" (7.6 mm)

• Any text smaller than 0.25" (6.4 mm) in height will be a run stitch

Design Requirements

Embroidery is not printing, so most designs that work on other products would not be suitable for embroidery. Clean designs with bold lines and text work best for embroidery. If your design is too complex (e.g. contains gradients or intricate details), your design will be rejected.

Common Reasons for Rejection

Text is too small lines are too thin

Avoid using very small letters because the embroidered text may not be legible. Keep the text at least 0.25" in height and at least 0.05" thick. 0.25" is equivalent to approximately 36pt, and in most cases the letters will also have the necessary thickness, but this depends on the font. We recommend using simple fonts like Arial, Helvetica, and Myriad Pro.

Text Cut-Outs or Negative Spaces

When possible please avoid sending us an image with small details or text that are in negative space. To avoid this issue please fill the negative space with a solid color.

Gradients

We can only embroider solid shapes and colors. We cannot accept gradients because this requires a complex transition from one color thread to another. You will need to convert gradients into a one-color graphic, and split multiple-color gradients into solid colors.

Photographic images

It is not possible to embroider photographic images as they are. Photographic images need to be recreated to include solid shapes and colors.

Too much detail

Clean designs with shapes, bold lines and text work best for embroidery. If your design is too complex and contains too much detail, we will not be able to digitize your design with satisfactory results (e.g. when details are smaller than 0.05" or if detail elements are too close to one another). Your design will be rejected.

Please avoid Thin border lines around text or Graphics

Keep your text and images simple, adding a border around them will cause misalignment, therefore we highly recommend that you do not use thin borders to outline your text or images. Keep your text large, bold and readable.

Image Guidelines

File Requirements

• We highly recommend submitting your embroidery graphics as raster graphics (PNG) with a resolution of at least 300 DPI.

• Do not include photographic images, gradients, fade or blend effects. Elements like these cannot be embroidered.

• Graphics should include transparent backgrounds.

• If your graphic covers a very large part of the embroidery area, it may exceed the maximum limit of 15,000 stitches. In such case, your order will be put on hold and you will be contacted.

• 

• HAT Stitch Area 4" Wide x 1.75" Tall

• Minimum thickness for shapes: 0.05" (1.3 mm)

• Minimum height for lowercase letters: 0.25" (6.4 mm)

• Minimum height for uppercase letters: 0.3" (7.6 mm)

• Any text smaller than 0.25" (6.4 mm) in height will be a run stitch

Design Requirements

Embroidery is not printing, so most designs that work on other products would not be suitable for embroidery. Clean designs with bold lines and text work best for embroidery. If your design is too complex (e.g. contains gradients or intricate details), your design will be rejected.

Common Reasons for Rejection

Text is too small lines are too thin

Avoid using very small letters because the embroidered text may not be legible. Keep the text at least 0.25" in height and at least 0.05" thick. 0.25" is equivalent to approximately 36pt, and in most cases the letters will also have the necessary thickness, but this depends on the font. We recommend using simple fonts like Arial, Helvetica, and Myriad Pro.

Text Cut-Outs or Negative Spaces

When possible please avoid sending us an image with small details or text that are in negative space. To avoid this issue please fill the negative space with a solid color.

Gradients

We can only embroider solid shapes and colors. We cannot accept gradients because this requires a complex transition from one color thread to another. You will need to convert gradients into a one-color graphic, and split multiple-color gradients into solid colors.

Photographic images

It is not possible to embroider photographic images as they are. Photographic images need to be recreated to include solid shapes and colors.

Too much detail

Clean designs with shapes, bold lines and text work best for embroidery. If your design is too complex and contains too much detail, we will not be able to digitize your design with satisfactory results (e.g. when details are smaller than 0.05" or if detail elements are too close to one another). Your design will be rejected.

Please avoid Thin border lines around text or Graphics

Keep your text and images simple, adding a border around them will cause misalignment, therefore we highly recommend that you do not use thin borders to outline your text or images. Keep your text large, bold and readable.

Image Guidelines

File Requirements

• We highly recommend submitting your embroidery graphics as raster graphics (PNG) with a resolution of at least 300 DPI.

• Do not include photographic images, gradients, fade or blend effects. Elements like these cannot be embroidered.

• Graphics should include transparent backgrounds.

• If your graphic covers a very large part of the embroidery area, it may exceed the maximum limit of 15,000 stitches. In such case, your order will be put on hold and you will be contacted.

• 

• HAT Stitch Area 4" Wide x 1.75" Tall

• Minimum thickness for shapes: 0.05" (1.3 mm)

• Minimum height for lowercase letters: 0.25" (6.4 mm)

• Minimum height for uppercase letters: 0.3" (7.6 mm)

• Any text smaller than 0.25" (6.4 mm) in height will be a run stitch

Design Requirements

Embroidery is not printing, so most designs that work on other products would not be suitable for embroidery. Clean designs with bold lines and text work best for embroidery. If your design is too complex (e.g. contains gradients or intricate details), your design will be rejected.

Common Reasons for Rejection

Text is too small lines are too thin

Avoid using very small letters because the embroidered text may not be legible. Keep the text at least 0.25" in height and at least 0.05" thick. 0.25" is equivalent to approximately 36pt, and in most cases the letters will also have the necessary thickness, but this depends on the font. We recommend using simple fonts like Arial, Helvetica, and Myriad Pro.

Text Cut-Outs or Negative Spaces

When possible please avoid sending us an image with small details or text that are in negative space. To avoid this issue please fill the negative space with a solid color.

Gradients

We can only embroider solid shapes and colors. We cannot accept gradients because this requires a complex transition from one color thread to another. You will need to convert gradients into a one-color graphic, and split multiple-color gradients into solid colors.

Photographic images

It is not possible to embroider photographic images as they are. Photographic images need to be recreated to include solid shapes and colors.

Too much detail

Clean designs with shapes, bold lines and text work best for embroidery. If your design is too complex and contains too much detail, we will not be able to digitize your design with satisfactory results (e.g. when details are smaller than 0.05" or if detail elements are too close to one another). Your design will be rejected.

Please avoid Thin border lines around text or Graphics

Keep your text and images simple, adding a border around them will cause misalignment, therefore we highly recommend that you do not use thin borders to outline your text or images. Keep your text large, bold and readable.